Support and Contact

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Return policy

If you change your mind, we allow a 14-day return policy from the date you received your order. All products must be in a new and unopened state for your return to be approved.

All shipping fees outside Europe are non-refundable.

To request a return, please email us and we will send you a return slip to use. 

Shipping and delivery

When can I expect my order?

We always do our utmost to get your order delivered as soon as possible after ordering.

Our standard delivery time within Europe is 3-5 working days. We deliver to the US within 5 to 7 working days.

Please note that shipping may take longer if there are general delays at our shipping companies.


What happens if I don't pick up my parcel?

Uncollected parcels will be returned to us and we will charge you a fee of 15€ for the returned parcel. The fee covers the double shipping costs as well as picking and packing.

 If you have questions about your delivery, you are always welcome to contact us at We are available Monday to Friday 08: 00-18: 00.


What are the payment options?

We accept Paypal, Klarna and VISA & Mastercard, Apple Pay and Google Pay.


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Below you will find our image bank. The images are free to use in editorial contexts as long as Brushery is mentioned in clear connection.

Press photos:Click hereDo you want to contact us? For press questions and requests for high-resolution images, email us at

Contact us

Contact us at or use the form below with any question or inquiry.

We are glad to answer. 

Contact us